FirstCare Helpdesk Home »  Login Here Welcome to our Helpdesk! Welcome to our new and improved helpdesk system. This site has been developed to better help you resolve any issues you maybe experiencing quickly using the Submit A Request facilty or maybe you just need an answer to a quick question then the knowledge base is the place to look. Recent Announcements TANDBERG (now part of Cisco) VCS Software Version X5.2 now available! Added On: 01 September 2010 TANDBERG Content Server Software Version S4.0 now available! December 2009 Added On: 21 December 2009 TANDBERG Codian MSE 8050 Supervisor Software Version 2.0(1.21) now available! December 2009 Added On: 21 December 2009 TANDBERG Movi Software Version 3.0 now available! December 2009 Added On: 08 December 2009 TANDBERG Codec Software Version TC2.1.1 now available! November 2009 Added On: 17 November 2009 Recent File Downloads TANDBERG (now part of Cisco) VCS X5.2 Firmware Added On: 01 September 2010 Tandberg MOVI version 2.2 Added On: 19 October 2009 Tandberg MOVI version 2.2 Release Notes Added On: 19 October 2009 Tandberg MXP Endpoints F8.1 Firmware Added On: 22 September 2009 Tandberg MXP Endpoints F8.1 Release Notes Added On: 22 September 2009 Popular Knowledge Base Articles Rating Views CISCO PIX Firewall Static Port Configuration... 3394 Polycom VSX cannot connect with audio and video... No rating ! 1631 How do I upgrade my Tandberg MXP system? No rating ! 1519 Polycom - Reflashing to factory settings No rating ! 1450 Polycom VSX not transmitting content as high-res... 1367 When is First Connections / FirstCare support... No rating ! 1342 Polycom VSX Protocols and Ports used for People... No rating ! 1337 CISCO half / full duplex auto negotiation... No rating ! 1293 Aethra To recover Aethra display from XGA to... No rating ! 1255 How can I contact First Connections FirstCare... No rating ! 1210 Other Useful Links Links Polycom Website Tanderg Website Sony Video conferencing Website Aethra's Website RADVISION's Website Wainhouse Research AMX Custom Control Panels Crestron Custom Control Panels Mediasite Video Streaming OpenH323 Project GNU Gatekeeper JANET VC Codian Website